FREQUENTLY ASKED QUESTIONS
At the moment, the demand is extremely high as we are offering a special sale. Therefore, we deliver all our orders within 7-12 days.
Day 1: Order processing
Day 2: Quality control
Day 3-4: Packaging & labeling
Day 5-12: Shipping & delivery
We understand that waiting is not always fun, but we assure you that the quality and the discount you receive are worth the wait. Thank you for your patience!
After we finish processing your order, we will inform the delivery service and provide you with a track and trace code via email. This code enables you to monitor the progress of your order closely.
In the event that you haven't received the track and trace code, kindly check your junk mail folder. If it's not there, please use the contact form to get in touch with us, and we will promptly send you the track and trace code.
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your order. You can send returns to our return address in the Netherlands.
Only the costs for the return shipment will be charged to the customer. Information about shipping costs can be found on the website of your transport service provider. If you exercise your right of withdrawal, the Product must be returned with all included accessories and (if possible) in its original condition and packaging.
To exercise this right, please always contact us first at support@buckleybelts.com. We will then refund the purchase amount due within 7 business days of receiving your return, provided the Product was returned in good condition.
Our male Buckley belt has a maximum length of 125 cm and a width of 3.5 cm. We also offer an XL version which is 150cm in length. The female belt also has a maximum length of 125 cm, but a width of 3.1 cm.
We use high-quality split leather for all our belts. This means that the outer/visible parts of the belt are entirely made from natural cowhide leather, while the inside of the belt is crafted from reinforced material. This approach allows us to extend the lifespan of the belt and make our products as environmentally friendly as possible.
The buckles are made from high-quality metal, ensuring their durability. Wear a Buckley Belt and you'll never want another one again.
You can easily shorten your belt yourself following the steps below:
Step 1: Cut off excess belt legth on the side of the buckle.
Step 2: Attach the buckle to the belt by closing the lid.
Step 3: Enjoy your very own custom fitted Buckley belt!
You can cancel your order within 4 hours. After this, this is no longer possible because your order is being processed. You can then use your return right to return your order.
At Buckley, we prioritize our customers' security by exclusively partnering with SSL certified providers. With this measure in place, we can ensure a worry-free shopping and payment experience. Rest assured that when you shop with us, you can trust in the safety and security of our platform.
After enhancing the quality of the Buckley Belt, we wholeheartedly stand by our product and offer every customer a 10-year warranty. This warranty exclusively covers our Buckley buckles. So, if your buckle ever happens to break (which is highly unlikely), we will replace it with a brand-new one at our expense.
Please send a message to our customer service to qualify for the warranty.